Q Light Controller+

I have been having some issues with QLC + unexpectedly shutting down since updating to build 4.10.3 I’m using a MacBook Pro with OS X El Capitan version 10.11.4 and a ultraDMX RDM Pro I have never had this issue until I installed 4.10.3a Is anyone else having this issue

Details please. At which point does QLC+ shut down ?

QLC shuts down randomly most of the time I’m not even doing anything on the simple desk or virtual console

Does it crash when your usb dmx interface is not connected ?

Can you share your workspace file ?

It has crashed with and without my usb dmx interface connected I'll send the work file soon

This has also happened to me. Twice.

During an assembly, with a fairly basic lighting set up that had been running for 5 to 10 minutes, QLC+ unexpectedly quit. Lights out and a speaker in the dark. Fortunately it didn't take long to get up and going again but disconcerting.

This hasn't been an issue before 4.10.3. I haven't had a great deal of time to check out the reasons as they seemed quite random and hard to reproduce.

I have recreated the workspace for our next assembly and will test beforehand and see if it is stable.

I have attached a sample of the one that has failed.

Using Mac OSX 10.10.3 (at the time but now updating...) and an entec pro mkII

hi i have the same problem
first time QLC run without problems, after a few minutes the program shutting down.
with and without DMX interface
please help

system: Mac Book Pro EL Capitan 10.11.2

Guys, are you all having crashes on OSX ?
I normally use Linux, so I need to know if this is a OSX specific issue first of all.

@mlohrey, can you recall doing something in particular before the crash occurred ? Basically: which buttons/sliders should I touch to try to reproduce ?

I understand it's not related to output devices, but what about input ? Did you have any controller plugged in ?

I just tested it on Mac QLC 4.10.2b and 4.10.3a
the problem even without a DMX interface and without midi controler.

(I also have a similar problem on windows 10 but the program not crashes.
he only stop the dmx output
dmx interface disconnect and connect again and it runs a time)

Hi Massimo,

It is very difficult to reproduce. The lights had been set and nothing had changed for at about 4 minutes and it just unexpected quit.

I will do some more testing and let you know.

We have an assembly on Friday, so I am hoping to test before then

Cheers

Mark

mlohrey wrote: It is very difficult to reproduce. The lights had been set and nothing had changed for at about 4 minutes and it just unexpected quit.

Were one or more functions running ? Which ones ?

Can you guys please test the TEST version here: viewtopic.php?f=12&t=3135

Please let me know if you still experience crashes

Assembly went well today. QLC+ worked perfectly. I had recreated our show file from scratch and used that, so perhaps the previous file had become corrupted. Not really sure. I will give your test file ago as well and see what happens.

I am sorry I haven't been able to find a definitive way to reproduce the error.

4.10.4 makes the same problem.
after 3 minutes only move the cursor and qlc crash.

on macbook pro OS x El Capitan 10.11.2

[EDIT] log attached

englpa wrote:4.10.4 makes the same problem.
after 3 minutes only move the cursor and qlc crash.
on macbook pro OS x El Capitan 10.11.2

Please use attachments instead of pasting huge logs.

As far as I can see, there was some function running ? If so, which one ? Do we have the project workspace to try to reproduce ?

here my file.
i hope you can help me.

englpa wrote:here my file.
i hope you can help me.

this was my fixtures

i tested on a mac book with OS X yosemaite and it works great and don't crash.
on OS X el captain qlc crash after 5 minutes.

come a new clc release in next time the was run on OS X el captain

or must i downgrade my macbook to yosemaite

thanks for infos

Using a Raspberry Pi 2 and upgraded to the 4.10.3 version a few weeks ago. Haven't really used it until today. It was pretty stable on older versions, but now it suddenly becomes unresponsive. The web page is inaccessible and a connected wireless DMX transmitter stops blinking, indicating that there is no DMX signal coming out of it. I don't have any monitor connected so don't know if there are any messages there.

If I reboot it will work OK for a few minutes and then freeze up again. Seems to be the same problem that others have reported in this thread???

I will check tomorrow if it is possble to downgrade to an earlier version.

Cheers,
Henrik

Just tested on El Capitan (10.11.4) an no crashes whatsoever.
I also uploaded a new TEST version. Please check again with it.

I don't really understand what's your situation guys, but we need to find the detail that causes issues, otherwise I have no idea where to start to investigate this.