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MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Tue May 30, 2023 5:11 pm
by Marex
I have a problem using Open DMX USB - ENTTEC QLC + I tried different versions, but all the same. I used QLC in a Linux environment, no problems, now I'm on MacOS BigSur, Monterey, Mojave...same problem everywhere. When I switch programs, the QLC plus reacts to it and the light on the light fixtures blinks. Or disappears for a while, then appears. I can't figure out where the problem is. I changed the frequency from 30 Hz to 40 Hz, the problem does not disappear. What would you recommend?
The video link is attached[youtube]https://youtu.be/A25rrPtn9VQ[/youtube]

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Wed May 31, 2023 7:22 am
by GGGss
Welcome to the forum,

You have to lower the DMX frequency. The CPU of your computer is in charge of DMX timing. If it gets busy doing other stuff, it might shortcoming.
How many fixtures are you running with?

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Wed May 31, 2023 9:25 am
by Marex
As in which project. There are 20 fixtures, sometimes 30. So the problem is with the frequency? What should I put? I have two Macbook Pros. One 2014 13 inch 2.8 Ghz Intel Core I5 dul core. And the other MacBook Pro 2015 15 inch 2.5Ghz Inrel Core I7 quad core. The biggest problems are with MacBook Pro 2014.

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Thu Jun 01, 2023 7:56 am
by GGGss
Try 15Hz or 20Hz.
It is understandable that the 2014 has the biggest problems since that is the weakest CPU of the two.

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Thu Jun 01, 2023 9:22 am
by Marex
Thank you very much! I put it on 15Hz and it doesn't flicker. So I need the most powerful processor possible for everything to work perfectly.

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Fri Jun 02, 2023 8:26 am
by GGGss
Marex wrote: Thu Jun 01, 2023 9:22 am Thank you very much! I put it on 15Hz and it doesn't flicker. So I need the most powerful processor possible for everything to work perfectly.
With 30+ fixtures, I would silently suggest you buy a DMX interface with an inbuilt processor and then even the slowest PC on earth can run a show...
This is an investment, true, but you are safe for a stressless future ;-)

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Fri Jun 02, 2023 10:03 am
by Marex
I had never heard of such interfaces. Can you recommend a good and reliable one?

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Fri Jun 02, 2023 11:17 pm
by Yestalgia
ENTTEC DMX USB Pro

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Mon Jun 05, 2023 8:23 am
by GGGss
Yestalgia wrote: Fri Jun 02, 2023 11:17 pm ENTTEC DMX USB Pro
As per forum rules, we don't promote a particular product or make so I'll extend the list ;-) [silently: All my DMX interfaces are EntTec's]

* DMXKing ultraDMX micro
* DMX4ALL StageProfi MK2
* Eurolite USB DMX512 Pro MK2

Re: MacOs Enttec Open DMX USB fixtures sometimes flickers uncontrollably

Posted: Mon Jun 05, 2023 4:02 pm
by Marex
Thank you very much! I understood everything! At least now it is clear what is needed!