Install Issuses

[zl2max]

Hi all

Been running QLC for 3 shows now and generally pretty happy but a few ideas.

Downloading
Can it be sorted so Edge doesn't complain and then you have to go through the "keep" options

Installing
Installing on Windows 10/11 we get the error message about damaging your windows.

Now the questions
Is there a minimum spec, I have some stability problems on my Lenovo T410 which is only a I3 running with a ENTTEC DMX USB PRO

Tonight it crashed, does this tell us anything:
Faulting application name: qlcplus.exe, version: 0.0.0.0, time stamp: 0x65f6e4ae
Faulting module name: qlcplusengine.dll, version: 0.0.0.0, time stamp: 0x65f6e302
Exception code: 0xc0000005
Fault offset: 0x00000000000188b0
Faulting process id: 0x14bc
Faulting application start time: 0x01da8887d514255b
Faulting application path: C:\QLC+\qlcplus.exe
Faulting module path: C:\QLC+\qlcplusengine.dll
Report Id: 0385875b-afc8-45ad-acbf-8fbaa4a213f4
Faulting package full name:
Faulting package-relative application ID:

Thanks

Max

[kenact]

0xc0000005 is an Access Violation error

Your laptop shouldn't be a problem. I run the latest version of QLC+ on an 18 year old laptop, with a Core 2 Duo processor.

Microsoft likes to make people jump through hoops, and when the developer doesn't jump through those hoops, it makes the user verify 4 or 5 times that they really want this package. I wouldn't worry about it too much. It's not like you have to download the software every day.

There are a couple of things you might want to try. Make sure you have the latest drivers from Enttec. I believe the latest version is CDM212364.

For QLC+, you might want to run the Uninstaller, then run the installer as an administrator.