Eurolite-DMX512-PRO Interface not shown in Inputs/Outputs

[Daaniell11]

Hello Guys!

I am a lighting technology beginner. I bought a Eurolight interface and installed QLC+. After a few tutorials I still can't find the reason why my interface is not listed in the inputs/outputs tab. Can anyone help me with this? The driver for the interface is installed. I was able to test it with another software (DMX Controll 3).

I've attached a screenshot showing my input/output tab. The interface is plugged into COM3.

Please Help. I really wat to try or use qlc+. Im hyped.

[mcallegari]

If you check this page
https://www.qlcplus.org/discover/compatibility
you will find out that your interface is supported only on Linux.

[Daaniell11]

Thanks for the fast answer!
And then I would have the next problem. As soon as I select the output under Linux I get the following error message. Do I still have to install the plugin for the interface? Me or is this already included in qlc+? I found a potential plugin on the internet, but unfortunately I don't know exactly where the .ddl and .inf have to go. Can somebody help me with it? I'm just moving from problem to problem.

[janosvitok]

.ddl and .inf are windows files. Forget them

The referenced documentation ("Plugindokumentation", https://docs.qlcplus.org/v4/plugins/dmx-usb) says:

> In some cases, if the device doesn't output anything, it might be useful to add your user to the "dialout" group with the following command:
> sudo adduser your_user_name dialout

Did you try it?

What is your linux distribution?

Jano

[Daaniell11]

Thanks for the answer, Jano!

Ive tried it but it stil dosent work for me. Im running qlc+ on Ubuntu 23.10.

I really dont know why it wont work. Which mode do i have to choose for my Eurolite DMX512 Pro? On the moment Ive choose Pro RX/TX.

[sbenejam]

My device is an Enttec DMX USB Pro.
Check if the device is there:

Code: Select all

sbenejam@migjorn:~$ ls -la /dev/ttyUSB0 
crw-rw-rw- 1 root dialout 188, 0 de des.  17 17:59 /dev/ttyUSB0

Check if the device is detected as FTDI USB:

Code: Select all

sbenejam@migjorn:~$ tail -f /var/log/kern.log
Dec 17 17:59:42 migjorn kernel: [151244.329537] usb 1-1: new full-speed USB device number 11 using xhci_hcd
Dec 17 17:59:42 migjorn kernel: [151244.483075] usb 1-1: New USB device found, idVendor=0403, idProduct=6001, bcdDevice= 6.00
Dec 17 17:59:42 migjorn kernel: [151244.483096] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 17 17:59:42 migjorn kernel: [151244.483106] usb 1-1: Product: DMX USB PRO
Dec 17 17:59:42 migjorn kernel: [151244.483114] usb 1-1: Manufacturer: ENTTEC
Dec 17 17:59:42 migjorn kernel: [151244.483121] usb 1-1: SerialNumber: EN145748
Dec 17 17:59:42 migjorn kernel: [151244.488943] ftdi_sio 1-1:1.0: FTDI USB Serial Device converter detected
Dec 17 17:59:42 migjorn kernel: [151244.489028] usb 1-1: Detected FT232R
Dec 17 17:59:42 migjorn kernel: [151244.490034] usb 1-1: FTDI USB Serial Device converter now attached to ttyUSB0

[mcallegari]

The Eurolite adapter is not FTDI. It's built with a Microchip IC.
idVendor=04D8 and idProduct=FA63
If it doesn't appear with those VID/PID then it's another device and it's not recognized/supported.

[doce]

Hi
mine is a Eurolite DMX512 Pro MK2
it works

Bus 005 Device 014: ID 0403:6001 Future Technology Devices International, Ltd FT232 Serial (UART) IC

journalctl -f
Dez 23 21:08:08 asock2020 kernel: usb 5-1.1.1: Detected FT232RL
Dez 23 21:08:08 asock2020 kernel: usb 5-1.1.1: FTDI USB Serial Device converter now attached to ttyUSB0
Dez 23 21:08:08 asock2020 mtp-probe[158207]: checking bus 5, device 15: "/sys/devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1.1/5-1.1.1"
Dez 23 21:08:08 asock2020 mtp-probe[158207]: bus: 5, device: 15 was not an MTP device
Dez 23 21:08:08 asock2020 snapd[833]: hotplug.go:200: hotplug device add event ignored, enable experimental.hotplug
Dez 23 21:08:08 asock2020 mtp-probe[158243]: checking bus 5, device 15: "/sys/devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1.1/5-1.1.1"
Dez 23 21:08:08 asock2020 mtp-probe[158243]: bus: 5, device: 15 was not an MTP device
Dez 23 21:08:12 asock2020 ModemManager[994]: <msg> [base-manager] couldn't check support for device '/sys/devices/pci0000:00/0000:00:08.1/0000:38:00.4/usb5/5-1/5-1.1/5-1.1.1': not supported by any plugin
Dez 23 21:09:22 asock2020 kernel: ftdi_sio ttyUSB0: FTDI USB Serial Device converter now disconnected from ttyUSB0
Dez 23 21:09:22 asock2020 kernel: ftdi_sio 5-1.1.1:1.0: device disconnected

on manjaro

does this help?