hang problems

[intersur]

I have qlc hang problems. I tried it on several notebooks, I just have to restart the software and continue. I also tried it on 2 different dmx controllers, what will be the problem?

[sbenejam]

Can you post details of your setup?. Tell us the OS, QLC+ version you use. Post your QLC+ project to make possible to debug this problems.

[GGGss]

Make backup copy of your project file.
Open your project file with a text editor.
Replace the <IntputOutputMap> block with

Code: Select all

  <InputOutputMap>
   <Universe Name="Universe 1" ID="0"/>
   <Universe Name="Universe 2" ID="1"/>
   <Universe Name="Universe 3" ID="2"/>
   <Universe Name="Universe 4" ID="3"/>
  </InputOutputMap>

Now your project should open. You will have to rearrange your input/output map again.

[Pino]

Can you post details of your setup?. Tell us the OS, QLC+ version you use. Post your QLC+ project to make possible to debug this problems.

The same with me. I use a Surface Book, Windows 10, Enntec DMX USB Pro. I have a very simple setup with 5 LED Par and 2 dimmers. The longest was 3 hours, then I had to restart the application. I am new to QLC and it would be important for me to save the set values directly. But the reliability would be even more important.
What I have already tried is another interface and other USB cables. Of course, the screen saver and energy saving functions are switched off.

[GGGss]

energy saving functions are switched off.

Are you sure that the advanced 'power save' settings is disabled on every USB port?

[Pino]

energy saving functions are switched off.

Are you sure that the advanced 'power save' settings is disabled on every USB port?

Thank you, I have read the tip before but did not apply it. I will test it as soon as possible. I don't have a test environment right now.