Crash when opening project

[julianb240393]

I built a PC for the Light-Controlling of my Band last days.

I have the problem now, that QLC+ crashes when I load my current project-file.
On my Laptop, which is currently used for the light-shows, the file is working.

What can I do to find out why it won't work on the new PC ?

I attached the file here:

LICHT-2022.qxw

(130.02 KiB) Downloaded 51 times

Thanks for your help
Julian

[GGGss]

Loads ok here, with lots of 'audio-files missing' warnings
v4.12.5 onto my laptop running W$11

[GGGss]

why it won't work on the new PC ?

Do you have ALL the files in their right places?
^^ I got warnings about missing files,
hence,
it might be that you are experiencing user rights problems... Run under 'administrative rights' etc?

A copy from 1 to 1 is not assured, without 'exporting' the one and the 'import' 'it' to the other....

[julianb240393]

why it won't work on the new PC ?

A copy from 1 to 1 is not assured, without 'exporting' the one and the 'import' 'it' to the other....

How do I do this ? I can't find "export" or "import" ?

[julianb240393]

Nobody to help? I would like to have it running within the next weeks.
Thanks

[mcallegari]

Open your qxw file with a text editor and reset two things:
- autostart function: remove Autostart="61" from <Engine Autostart="61">
- input output mapping: replace with this:

Code: Select all

  <InputOutputMap>
   <Universe Name="Universe 1" ID="0"/>
   <Universe Name="Universe 2" ID="1"/>
   <Universe Name="Universe 3" ID="2"/>
   <Universe Name="Universe 4" ID="3"/>
  </InputOutputMap>

If it opens without crashing it means you have a mismatching IO mapping.
However I cannot solve your crash without any debug information

[keukenrol]

I have exactly the same issue. Made a showfile on a windows 10 laptop with QLC 4.12.5, now opening it on my new desktop with windows 11, same QLC+ version and QLC+ always crashes.
Windows event log:
Pad naar toepassing met fout: C:\QLC+\qlcplus.exe
Pad naar module met fout: C:\QLC+\qlcplusengine.dll

Fixtures are in the correct folder.

Where can we find extensive or more detailed debug / log info about the crash?

[julianb240393]

Open your qxw file with a text editor and reset two things:
- autostart function: remove Autostart="61" from <Engine Autostart="61">
- input output mapping: replace with this:

Code: Select all

  <InputOutputMap>
   <Universe Name="Universe 1" ID="0"/>
   <Universe Name="Universe 2" ID="1"/>
   <Universe Name="Universe 3" ID="2"/>
   <Universe Name="Universe 4" ID="3"/>
  </InputOutputMap>

If it opens without crashing it means you have a mismatching IO mapping.
However I cannot solve your crash without any debug information

I did that, now I can open the project.
Am I right that I just have to configure my input / output devices again ? So I have to activate the USB-DMX-Interface and the MIDI-Input-Interface ?
Thanks for your help.

[GGGss]

Am I right that I just have to configure my input / output devices again ? So I have to activate the USB-DMX-Interface and the MIDI-Input-Interface ?

Yes, throughout. What Massimo instructed you to do is to reset the I/O mappings in total (and the auto run function). We cannot simulate your connected devices nor your setup.

[keukenrol]

I have reset the IOmap as well and the project opens again. Thanks!