Enttec DMX USB Pro MK2 problems with 4.12.3

The issues found when using the Input/Output Manager panel
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xpanmanx
Posts: 2
Joined: Fri Nov 20, 2020 6:23 am
Real Name: Tim Trace

Greetings, first post, newbie QLC+ user.

I cannot get QLC+ to recognize MIDI from my Enttec DMX USB Pro MK2. The channel wizard won't pick up MIDI notes. Why might this be happening?

The Pro MK2 DMX output 1 and MIDI input are mapped. It says that the Pro MK2 is operating correctly using the DMX USB plugin. But the channel wizard doesn't detect any MIDI notes. If I mash the keys, one or two might pop up - but that doesn't happen often at all.

With QLC+ closed, the Enttec DMX Pro Manager's "read MIDI data" feature decodes keys as one or two rows of hex similar to "0x2 0x7f 0x2" with "?" in the MIDI column. If I mash the keys, sometimes I'll see something like "(Note On - Ch1) (C# 3) (0 %) " in the MIDI column, but it's not very often at all.

If I swap out the Pro MK2 for a Roland UM-1, the QLC+ channel wizard picks up every note. MIDI-OX shows good note data.

What could be the problem here?

Thank you --

QLC+ v4.12.3
Enttec DMX USB Pro MK2 v4.71
Keith McMillen SoftStep 2 fw91
Windows 10 2004
User avatar
xpanmanx
Posts: 2
Joined: Fri Nov 20, 2020 6:23 am
Real Name: Tim Trace

First image is DMX Pro Manager, second is MIDI-OX with my device connected to the UM-1.

https://imgur.com/a/OV5Cw1w
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