[SOLVED] Linux - Eurolite USB DMX512 PRO

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nemo
Posts: 2
Joined: Mon Mar 07, 2016 6:13 pm
Real Name: Timotej Nemec

Hello,
Recently I bought Eurolite USB DMX512 PRO, first I tried to connect device with win 10 OS, then I discovered that it only runs with linux. So I tried with Ubuntu 14.04 64-bit device shows in Input/Output panel but when I select it I get this error:
"An error occurred while trying to open the selected device line.
This can be caused either by a wrong system configuration or an unsupported input/output mode.
Please refer to the plugins documentation to troubleshoot this.".

Image

Thanks for your help.
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mcallegari
Posts: 4480
Joined: Sun Apr 12, 2015 9:09 am
Location: Italy
Real Name: Massimo Callegari
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Hi, make sure your user have the rights to write on the device.
Typically it should be /dev/ttyACM0

you can try this from a terminal:

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echo "foo" > /dev/ttyACM0
and see what happens.

Most likely you need to add your user to the 'dialout' group or kill the ModemManager which is an annoying service of Ubuntu blocking every "modem related" device
nemo
Posts: 2
Joined: Mon Mar 07, 2016 6:13 pm
Real Name: Timotej Nemec

Thanks for help, I had problems with user permissions.
LaKing
Posts: 27
Joined: Mon Oct 17, 2016 10:43 pm
Real Name: István Király

Here some additional infos on troubleshooting this ,,,,

Note: The dmesg linux command should display your device.

You may need udev rules to allow access.

Use your favorite editor and add a new udev rule

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sudo mcedit /etc/udev/rules.d/50-myusb.rules
Allow all users access by adding these rules:

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KERNEL=="ttyUSB[0-9]*",MODE="0666"
KERNEL=="ttyACM[0-9]*",MODE="0666"
Note: add-user syntax for adding user dialout

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sudo usermod -a -G dialout YOUR_USER
Note: stopping modem manager

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sudo systemctl stop ModemManager
sudo systemctl disable Modemmanager
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