Enttec DMX-USB Pro Mk2

OddSocks · Wed Jan 16, 2013 8:07 am

Hi,

Superb program, and great that someone is picking it up and moving on with it.

I have just got the Enttec Pro Mk2 and I'm not sure how I enable the second universe, as only one shows up in the I/O tab.

Thanks.

Massimo Callegari · Wed Jan 16, 2013 11:56 am

Funny thing is that on the product page QLC is mentioned as supported !

http://www.enttec.com/?main_menu=Produc ... escription

Can you please try with QLC 3.2.2 and see if it was working ?
If it doesn't, are you willing to assist me to fix this issue ?

OddSocks · Wed Jan 16, 2013 2:55 pm

Have tried QLC 3.2.2 and it still only shows one universe.

This is the new Pro with two separate universes, these work with the supplied test program.

Willing to help if I can

I am running on windows 8 at the moment, with an idea of running on a flavour of Linux at some point. Just worried about screwing up the windows.

Massimo Callegari · Wed Jan 16, 2013 4:08 pm

Good you can help !
Unfortunately Windows is very bad when it comes to debugging a software.
I think if you arrange your PC partitions properly, installing Linux will be very easy and will allow you to boot from the OS you want.

OddSocks · Fri Jan 18, 2013 12:48 pm

OK, wish me luck

I am going to try and install Debian on to the laptop so that I can help out and also use a better operating system as well.

Massimo Callegari · Fri Jan 18, 2013 1:43 pm

I suggest Ubuntu instead of Debian. Similar but much easier to use for a Linux newbie.
Ubuntu 12.04 is almost one year old but it's LTS (Long term support) so still updated and supported
Then 32 or 64 bit is up to you

OddSocks · Sat Jan 19, 2013 1:08 pm

Having failed to get Ubuntu to work well on either of my laptops, I have decided to try and use my desktop which is running Fedora, unless this is a problem.

What do I need to do to help?

OddSocks · Sun Jan 20, 2013 8:22 am

Well after an evening of trying to get QLC+ installed, I got there.

One point, in the "readme" file the first command for installation should be qmake-qt4 I believe.

Once I had got the installation to finish with no errors I tried to start it from the application menu. Nothing happened. Opened a terminal window and tried "qlc" to start the program and I an getting a message

"qlc: error while loading shared libraries: libqlcengine.so.1: cannot open shared object file: No such file or directory"

Any ideas of what I have done wrong?

Massimo Callegari · Sun Jan 20, 2013 10:17 pm

To compile QLC+ on Fedora you should do:
* acquire the sources (either released tarball or from GIT)
* qmake
* make
* su -c "make install"

The first info about mk2 you can provide is the output of the following after pluggin the device:
* dmesg
* lsusb

Thanks !

OddSocks · Mon Jan 21, 2013 6:57 am

Ok here is the out put from dmesg

[ 824.267017] usb 7-1: new full-speed USB device number 2 using uhci_hcd
[ 824.454024] usb 7-1: New USB device found, idVendor=0403, idProduct=6001
[ 824.454029] usb 7-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 824.454031] usb 7-1: Product: DMX USB PRO Mk2
[ 824.454034] usb 7-1: Manufacturer: ENTTEC
[ 824.454036] usb 7-1: SerialNumber: ENVWHVJ4
[ 824.494628] usbcore: registered new interface driver ftdi_sio
[ 824.494649] USB Serial support registered for FTDI USB Serial Device
[ 824.494727] ftdi_sio 7-1:1.0: FTDI USB Serial Device converter detected
[ 824.494757] usb 7-1: Detected FT232RL
[ 824.494759] usb 7-1: Number of endpoints 2
[ 824.494761] usb 7-1: Endpoint 1 MaxPacketSize 64
[ 824.494764] usb 7-1: Endpoint 2 MaxPacketSize 64
[ 824.494765] usb 7-1: Setting MaxPacketSize 64
[ 824.497573] usb 7-1: FTDI USB Serial Device converter now attached to ttyUSB0
[ 824.497597] ftdi_sio: v1.6.0:USB FTDI Serial Converters Driver

and lsusb
Bus 007 Device 002: ID 0403:6001 Future Technology Devices International, Ltd FT232 USB-Serial (UART) IC

I am still not getting QLC+ to start though. I am getting the same mesage as before. I downloaded the qlcplus_4.1.2.tar.gz.

Massimo Callegari · Mon Jan 21, 2013 9:48 am

Ok, thanks. Tonight I'll check your dmesg output with mine of my Enttec device.

Has the build gone fine ?
Check if you actually have libqlcengine in qlcplus/engine/src folder.
Then check where Fedora installed libqlcengine. Use:
- sudo updatedb
- locate libqlcengine.*

OddSocks · Mon Jan 21, 2013 10:45 am

No problems.

I think the build went OK, it got all the way through with no errors stopping it, in the end

Will do those checks and see if I can find out what has gone wrong.

OddSocks · Tue Jan 22, 2013 9:40 am

Have tried those commands and got nothing.

Did a search on the file system and have libqlcengine in the qlcplus/engine/scr folder and on the file system in the /lib folder.

In both locations I have libqlcengine.so, .so.1, .so.1.0 and .so.1.0.0

Thanks for all the help.

Massimo Callegari · Tue Jan 22, 2013 9:45 am

Fedora must be weird... Can you please try by typing:

sudo ldconfig

And see if QLC+ starts up after that.

OddSocks · Tue Jan 22, 2013 10:32 am

Well done that worked.

I have heard people say that fedora is a law unto it's self

Up and running now, and ready to help.

Massimo Callegari · Tue Jan 22, 2013 11:19 am

Very good. Now, how familiar are you with source code ?
Since this is getting quite long, can you please contact me separately at my email address ? massimocallegari@yahoo.it

Thanks