Were one or more functions running ? Which ones ?mlohrey wrote: It is very difficult to reproduce. The lights had been set and nothing had changed for at about 4 minutes and it just unexpected quit.
QLC + unexpectedly shutting down
- mcallegari
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Can you guys please test the TEST version here: viewtopic.php?f=12&t=3135
Please let me know if you still experience crashes
Please let me know if you still experience crashes
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- Real Name: Mark Lohrey
Assembly went well today. QLC+ worked perfectly. I had recreated our show file from scratch and used that, so perhaps the previous file had become corrupted. Not really sure. I will give your test file ago as well and see what happens.
I am sorry I haven't been able to find a definitive way to reproduce the error.
I am sorry I haven't been able to find a definitive way to reproduce the error.
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- Real Name: Patrick Engl
4.10.4 makes the same problem.
after 3 minutes only move the cursor and qlc crash.
on macbook pro OS x El Capitan 10.11.2
[EDIT] log attached
after 3 minutes only move the cursor and qlc crash.
on macbook pro OS x El Capitan 10.11.2
[EDIT] log attached
- Attachments
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- qlcplus_4.10.4_crashlog.txt
- (65.11 KiB) Downloaded 100 times
- mcallegari
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Please use attachments instead of pasting huge logs.englpa wrote:4.10.4 makes the same problem.
after 3 minutes only move the cursor and qlc crash.
on macbook pro OS x El Capitan 10.11.2
As far as I can see, there was some function running ? If so, which one ? Do we have the project workspace to try to reproduce ?
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- Real Name: Patrick Engl
here my file.
i hope you can help me.
i hope you can help me.
- Attachments
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- FF OGRA neu.qxw
- (133.93 KiB) Downloaded 106 times
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- Posts: 7
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- Real Name: Patrick Engl
this was my fixturesenglpa wrote:here my file.
i hope you can help me.
- Attachments
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- Antari-Z-0000.qxf
- (839 Bytes) Downloaded 104 times
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- EnglPA-2R-Beam.qxf
- (10.15 KiB) Downloaded 93 times
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- EnglPA-Bee-Eye-zoom-7x17.qxf
- (13.77 KiB) Downloaded 105 times
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- Posts: 7
- Joined: Mon Apr 25, 2016 7:06 pm
- Real Name: Patrick Engl
i tested on a mac book with OS X yosemaite and it works great and don't crash.
on OS X el captain qlc crash after 5 minutes.
come a new clc release in next time the was run on OS X el captain
or must i downgrade my macbook to yosemaite
thanks for infos
on OS X el captain qlc crash after 5 minutes.
come a new clc release in next time the was run on OS X el captain
or must i downgrade my macbook to yosemaite
thanks for infos
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- Joined: Sat May 21, 2016 9:02 pm
- Real Name: Henrik Hultin
Using a Raspberry Pi 2 and upgraded to the 4.10.3 version a few weeks ago. Haven't really used it until today. It was pretty stable on older versions, but now it suddenly becomes unresponsive. The web page is inaccessible and a connected wireless DMX transmitter stops blinking, indicating that there is no DMX signal coming out of it. I don't have any monitor connected so don't know if there are any messages there.
If I reboot it will work OK for a few minutes and then freeze up again. Seems to be the same problem that others have reported in this thread???
I will check tomorrow if it is possble to downgrade to an earlier version.
Cheers,
Henrik
If I reboot it will work OK for a few minutes and then freeze up again. Seems to be the same problem that others have reported in this thread???
I will check tomorrow if it is possble to downgrade to an earlier version.
Cheers,
Henrik
- mcallegari
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Just tested on El Capitan (10.11.4) an no crashes whatsoever.
I also uploaded a new TEST version. Please check again with it.
I don't really understand what's your situation guys, but we need to find the detail that causes issues, otherwise I have no idea where to start to investigate this.
I also uploaded a new TEST version. Please check again with it.
I don't really understand what's your situation guys, but we need to find the detail that causes issues, otherwise I have no idea where to start to investigate this.
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- Real Name: Kevin van Oosterhout
I get the following error in the log when i try to delete fixtures. This error i can reproduce reliably:
This was using OSX El Capitan (up-to-date).
Code: Select all
void IOPluginCache::load(const QDir &) "libolaio.dylib" doesn't contain an I/O plugin: "Cannot load library /Applications/QLC+.app/Contents/PlugIns/libolaio.dylib: (dlopen(/Applications/QLC+.app/Contents/PlugIns/libolaio.dylib, 5): Library not loaded: /opt/local/lib/libolaserver.0.dylib\n Referenced from: /Applications/QLC+.app/Contents/PlugIns/libolaio.dylib\n Reason: image not found)"
DecoderMAD: cannot initialize. Source file doesn't exist.
virtual void ArtNetPlugin::setParameter(quint32, quint32, QLCIOPlugin::Capability, QString, QVariant) "UniverseChannels" is not a valid ArtNet output parameter
Segmentation fault: 11
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- Joined: Tue Jun 28, 2016 6:48 pm
- Real Name: Ray Rodwell
I am using QLC with a Velleman K8062 DMX interface. QLC seems to operate normally if I select an output other than the Velleman for which I have loaded the Velleman plug in. However, if I select the Velleman as an output and go to either the Simple Desk or Virtual console QLC encounters a problem as soon as I move a slider and closes. This is the same on PC running Windows XP or one running Win 10. The fault report reads as follows:
Faulting application name: qlcplus.exe, version: 0.0.0.0, time stamp: 0x56e0abd1
Faulting module name: velleman.dll, version: 0.0.0.0, time stamp: 0x56e0ac48
Exception code: 0xc0000005
Fault offset: 0x00009a3e
Faulting process id: 0x570
Faulting application start time: 0x01d1d1534b5e9ff0
Faulting application path: C:\QLC+\qlcplus.exe
Faulting module path: C:\QLC+\Plugins\velleman.dll
The velleman plug in was loaded from the link in the QLC help pages.
Has anyone had the same problem? I am also seeking help from the Velleman forum.
Faulting application name: qlcplus.exe, version: 0.0.0.0, time stamp: 0x56e0abd1
Faulting module name: velleman.dll, version: 0.0.0.0, time stamp: 0x56e0ac48
Exception code: 0xc0000005
Fault offset: 0x00009a3e
Faulting process id: 0x570
Faulting application start time: 0x01d1d1534b5e9ff0
Faulting application path: C:\QLC+\qlcplus.exe
Faulting module path: C:\QLC+\Plugins\velleman.dll
The velleman plug in was loaded from the link in the QLC help pages.
Has anyone had the same problem? I am also seeking help from the Velleman forum.
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- Real Name: Ray Rodwell
There is a long discussion of this problem at Velleman K8062 Upgrade - wiki.openlighting.org. Also if you search on the QLC+ forum for Velleman K8062 you will find a number of posts, some of which conclude that the K8062 cannot be made to operate satisfactorily with QLC+ because of problems with the software and hardware of the K8062. I have now given up on this device and propose to use an Enttec interface which a colleague tells me functions OK with QLC+. I can't find evidence of problems with it on this forum.
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- Real Name: Matt Mayfield
Hello everyone,
I'm also experiencing random crashes on Mac OS X. The issue does not seem to be reproducible at will, but here are all the factors I can think of that may be relevant:
- Issue occurs in QLC+ 4.10.3a on OS X El Capitan 10.11.6
- Issue also occurs on QLC+ 4.10.4 on OS X Yosemite 10.10.5
- (Of course other combinations may crash, but these are the ones I've seen so far)
- Issue occurs whether or not there is a USB DMX interface present
- Issue occurs with or without custom fixtures loaded
- Issue has occurred with very simple projects (test with one fixture and a few scenes) and with larger complex projects (100+ scenes for a show)
- Issue has not occurred so far when opening QLC and going directly to Live mode, triggered from a sequencer via MIDI
- Issue has almost always occurred while editing in the Scene or Chase editors, and has occurred in the Show Editor
- Issue usually does not occur when most editing is done in the Sequence Editor
- Generally the issue is a segmentation fault, for example:
- Stack trace shows that the thread which crashed has a lot of Qt references (QtWidgets, QtCore, etc.):
- Occasionally, the application hangs ("beach ball") instead of crashes, and must be force-quit. It's not clear if this is related to the crashes or not. This hang has occasionally happened while in Live mode after editing, but has not happened when only running Virtual Console without having edited functions previously.
For the time being, I will probably do my editing in a VM under Linux and export the .qxw to my host machine to run the shows, since it has so far not crashed in any sessions where I have not done any editing.
To the developers - if it will help, please message me and I will send all the crash and hang logs that I have (I would prefer not to post them in public).
Thank you very much for all your time and effort in creating and maintaining QLC+.
Matt
I'm also experiencing random crashes on Mac OS X. The issue does not seem to be reproducible at will, but here are all the factors I can think of that may be relevant:
- Issue occurs in QLC+ 4.10.3a on OS X El Capitan 10.11.6
- Issue also occurs on QLC+ 4.10.4 on OS X Yosemite 10.10.5
- (Of course other combinations may crash, but these are the ones I've seen so far)
- Issue occurs whether or not there is a USB DMX interface present
- Issue occurs with or without custom fixtures loaded
- Issue has occurred with very simple projects (test with one fixture and a few scenes) and with larger complex projects (100+ scenes for a show)
- Issue has not occurred so far when opening QLC and going directly to Live mode, triggered from a sequencer via MIDI
- Issue has almost always occurred while editing in the Scene or Chase editors, and has occurred in the Show Editor
- Issue usually does not occur when most editing is done in the Sequence Editor
- Generally the issue is a segmentation fault, for example:
Code: Select all
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fc800002330
Exception Note: EXC_CORPSE_NOTIFY
- Occasionally, the application hangs ("beach ball") instead of crashes, and must be force-quit. It's not clear if this is related to the crashes or not. This hang has occasionally happened while in Live mode after editing, but has not happened when only running Virtual Console without having edited functions previously.
For the time being, I will probably do my editing in a VM under Linux and export the .qxw to my host machine to run the shows, since it has so far not crashed in any sessions where I have not done any editing.
To the developers - if it will help, please message me and I will send all the crash and hang logs that I have (I would prefer not to post them in public).
Thank you very much for all your time and effort in creating and maintaining QLC+.
Matt
- hplighting
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- Real Name: Henry
I think I have a similar issue within Windows as well - I've made a post specific to my problem