Enttec DMX Pro Mk2 not found

The issues found when using the Input/Output Manager panel
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vector
Posts: 22
Joined: Fri Sep 23, 2016 9:25 pm
Real Name: Mark Sy

Enttec DMX Pro Mk2 not found

Post by vector » Tue Apr 18, 2017 5:07 am

Hi All,
Excited and frustrated Noob.
Ubuntu studio running newly installed QLC+4.10.5b
Just purchased an EnTTEC DMX USB Pro Mk2
Plugged into USB port (white flashing idle light)
QLC+ (input/Outputs) reports nothing that I recognize as the Enttec dongle

Any ideas?
sudo lsusb
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

vector
Posts: 22
Joined: Fri Sep 23, 2016 9:25 pm
Real Name: Mark Sy

Re: Enttec DMX Pro Mk2 not found

Post by vector » Tue Apr 18, 2017 7:00 am

Whats the chance?
USB cable supplied is dodgy.
After wiggling I managed to get it to connect

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