import machine in a function, lack of CH 12

The issues found when using the Function Manager panel
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pliz
Posts: 3
Joined: Wed Aug 03, 2016 4:05 am
Real Name: Julien

Hello everyone,
I have a little problem on the software. I create a fixture 13 CH. I standard features in the software no problem 13 CH are present.
QLC1.jpg
The problem occurs when I want to create a new stage and I import the machine, I miss the channel 12.
QLC2.jpg
Is there a solution?

thank you

FR:
Bonjour a tous,
j'ai un petit probleme sur le logiciel. je crée une fixture 13 CH. Je l'inporte dans le logiciel pas de probleme les 13 CH sont présent.
Le probleme survient quand je veux créé un nouvelle scene et que j'importe l'appareil, il me manque le channel 12.
Existe t il une solution ?

merci
plugz
Posts: 637
Joined: Sun Apr 12, 2015 6:30 pm
Real Name: David

Hi,

Please post your fixture file and the workspace file you created with it.

Thank you
pliz
Posts: 3
Joined: Wed Aug 03, 2016 4:05 am
Real Name: Julien

attached the files
Attachments
Generic-Mini-wash-7x10W.qxf
(3.94 KiB) Downloaded 91 times
essai.qxw
(1.69 KiB) Downloaded 82 times
plugz
Posts: 637
Joined: Sun Apr 12, 2015 6:30 pm
Real Name: David

Thank you. Same thing happens for me too.
janosvitok
Posts: 1266
Joined: Mon Apr 13, 2015 7:05 am
Location: Bratislava, Slovakia
Real Name: Jano Svitok
Contact:

I suspect that the problem is that channel 12 has group "nothing". Change it to anything else, like maintenance and check if it helps.
In addition, change group byte of pan/tilt fine channels to LSB.

Jano
pliz
Posts: 3
Joined: Wed Aug 03, 2016 4:05 am
Real Name: Julien

Janosvitok thank you,
The problem is that the channel 12 was in "nothing."
thank you for helping out
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